SHIPPING TERMS

Welcome to ultimat.cc! We are committed to ensuring every customer is satisfied with our products and services.

1. Import and Export Standards
   All imported and exported mice and keyboards on this website comply with U.S. customs and related international trade regulations.
   Customers are responsible for confirming the import standards and restrictions of the destination country. Any customs clearance delays or additional taxes and fees caused by the destination country’s policies will be the buyer’s responsibility.
   For some countries or regions, additional import documentation (such as tax ID numbers, identification, etc.) may be required.
2. Shipping Times
   For U.S. shipments: Orders are typically processed within 1-2 business days, with an estimated delivery time of 3-7 business days (depending on the region).
   For international shipments: Orders are typically processed within 2-4 business days, with an estimated delivery time of 7-21 business days (subject to customs clearance and destination logistics).
   Holidays or force majeure (such as weather, epidemics, and government policies) may cause delays.
3. Logistics Partners
   To ensure safe and efficient shipping, we partner with several globally renowned logistics companies, including:
   FedEx
   UPS
   DHL Express
   USPS (United States Postal Service)
   You can select the appropriate shipping method when placing an order and track your shipment in real time using the tracking number after delivery.
4. International Shipping Services
   We offer international shipping to North America, Europe, Asia, Australia, and some Middle Eastern countries.
   International shipping may incur customs duties, import taxes, or other additional fees, which are the responsibility of the buyer.
   We will provide customers with complete shipping information to facilitate smooth customs clearance and delivery.
5. Shipping Risk and Insurance
   Once the package is handed over to the logistics company for transportation, the risk and liability transfer to the carrier.
   If you require additional shipping insurance, please contact customer service when placing an order.
6. Address and Shipping Responsibility
   Please ensure that the shipping address is accurate and complete. This website is not responsible for package loss or delays caused by incorrect addresses provided by customers.
   Please sign for the package promptly upon delivery. Additional charges may apply if multiple deliveries are unsuccessful due to customer reasons.